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Coronavirus Update


In regards to the Coronavirus (Covid-19), Cross County Bank is closely monitoring information provided by the Governor’s Office, the Centers for Disease Control and Prevention, the World Health Organization, and state and local health and emergency management agencies.


We want to be able to maintain the level of service that you have become accustomed, but since limiting the spread of Coronavirus is the best protection against this virus, we are asking all customers to ask yourself if a trip inside the bank is absolutely necessary. If it is then we are asking you to please limit contact with employees and other customers once you are inside the bank. We also kindly ask that if you are experiencing any symptoms, please use our drive-thru’s and ATM’s.


If you are practicing social distancing, now is a great time to take advantage of online banking, mobile deposit and our ATMs. These services allow you to handle all of your banking needs without having to enter the bank. If you need to sign up for online banking, please call our customer service at (870) 238-8171 for assistance.


We appreciate all of our customers and have your best interest in mind, always. If you have any questions about this or any of our services, please call (870) 238-8171.


We will continue to monitor this situation and keep you updated on any changes. Thank you for your cooperation as we navigate this situation.


It is important to remember that Cross County Bank will never contact you directly and ask for your personal or account information. If you receive a suspicious call, text message or e-mail, please contact Cross County Bank Customer Service at (870) 238-8171.